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Get Online Academic Assistance

The University of Tennessee offers free online academic support using Zoom, a video conferencing software that you can use on your phone or computer. Zoom allows you to use video, audio, chat, screensharing, and a whiteboard to work with a tutor, SI Leader, or Academic Coach. Click this link for instructions to sign up for coaching, and click here for instructions to sign up for tutoring. Be sure to select the online location. If you have difficulty scheduling an appointment through Vol Academic Connect (Navigate), contact studentsuccess@utk.edu or one of the administrators below.

Check Out Our YouTube Page With SI and Tutoring Videos Online academic success guide

You can find the links to the Zoom meeting you are looking for below:

Academic Coaching Supplemental Instruction (SI) Tutoring
ResourceAdministrator NameAdministrator Contact
Academic CoachingJessica Osborne jcox35@utk.edu
Academic Success Center TutoringJennifer Hewerdine volstudycenter@utk.edu
Academic Success Center Supplemental InstructionJennifer Hewerdinevolstudycenter@utk.edu
Writing CenterKirsten Bensonwritingcenter@utk.edu
Real-time video-based and email-based tutoring appointments available for all students in any subject
Chemistry Tutorial Center
Zoom Link
Christiane Barnescbarnes@utk.edu Drop in Chem help through Zoom
Tutorial Center Schedule Meeting ID#: 387-432-4596
Multicultural Student LifeRonni Williamsronni@utk.edu
Veterans Resource CenterJayetta Rogersutkva@utk.edu
Center for Career Development & Academic ExplorationStephanie Kitcareer@utk.edu
The Math PlaceBob Guestguest00@utk.edu Drop in Math help through Zoom link here

Looking for Academic Advising?

Academic advising will be available through zoom, email or on the phone. Please contact your college advising office or your advisor directly through Vol Academic Connect (Navigate) to set up an appointment.

Using Zoom for Your Session

Prior to the start of your session, download Zoom software by clicking on the meeting link and following the prompts to download the software. You are encouraged to open the software and get to know how it works before the session.

When it’s time for your session to begin, go to the link you were provided when you signed up for the appointment. Your session may be more effective on a computer, but the device you use is up to you. You’ll be prompted to enter your name, and you’ll be asked if you want to use computer audio or call into the session. You’ll also be prompted to open your computer or phone’s camera. For an optimal tutoring experience, we recommend using video.

For tutoring and coaching, you’ll then be placed in a waiting room until the coach or tutor is available. The waiting room is used to protect student privacy and prevent students from viewing another student’s sessions.

Once  the session begins, you and the coach or tutor will be able to talk over video or audio, chat, share screens, and use the whiteboard to work out problems. Sessions can also be recorded so that you can re-watch them.


Technical Assistance

If you need technical assistance with Zoom, please contact OIT.