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Communications and Marketing

The Division of Student Success communications team creates professional, UT-branded materials for the division and its departments to support the division’s mission, initiatives, and development.

Our goal is creatively and proactively communicating to UT scholars the academic resources and support available within the division and across the UT campus.

Go Vols!


Student Success Communications Team

  Contact Areas of Responsibilities

Phoebe Bates

Lead Director, Marketing & Communications

pwheele2@utk.edu

 

Oversees and leads all strategic communication and marketing needs for the Division of Student Success.

Patrick Garlock

Associate Director, Strategic Communications

pgarlock@utk.edu

Oversees the planning and execution of strategic communication campaigns for all student-facing departments.

Leads Slate and Salesforce efforts for DSS Comms. 

Sadie Montague

Graphic Designer 

vhr538@utk.edu

Leads the DSS brand with design, vision, and identity oversight and responsible for operations related to digital and print materials.

DSS Comms intermediary with UPM. 

Madisun Richardson

Communications Coordinator 

mricha65@utk.edu

Supports student-driven communications and marketing for division areas such as CCDAE, URF, Veterans Success, Academic Success Center, Vol Edge, and UT Promise on Rocky Top. 

 

Lillie Cooley

Communications Coordinator

lcooley7@vols.utk.edu

Supports key division communication initiatives—University Honors, First-Year Experience, and Vol Success Teams.

Madison Fuchs

Communications Coordinator

mfuchs2@utk.edu

 

Supports internal and executive Student Success communication efforts as well as DSS social media needs.