The Division of Student Success communications team creates professional, UT-branded materials for the division and its departments to support the division’s mission, initiatives, and development.
Our goal is creatively and proactively communicating to UT scholars the academic resources and support available within the division and across the UT campus.
Go Vols!
Student Success Communications Team
| Contact | Areas of Responsibilities | |
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Phoebe Bates Sr. Director, Marketing & Communications
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Oversees and leads all strategic communication and marketing needs for the Division of Student Success. |
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Patrick Garlock Associate Director, Strategic Communications |
Leads planning initiatives and supervises the execution of all divisional strategic communication campaigns for student-facing departments. Leads Slate and Salesforce efforts for DSS Comms. |
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Keith Norris Associate Director, Creative [email protected]
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Oversees creative strategy for DSS and collaborates across functions to design, deliver, and execute multimedia collateral. |
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Wambui Kang’ara Manager, Strategic Engagement [email protected]
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Serves as the strategic communications partner and brand architect to the Senior Vice Provost for Student Success, managing executive brand strategy, engagement, communications and initiatives to position the SVPSS and DSS as a defining and transformative force in higher education. |
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Sadie Dennis Graphic Designer |
Leads the DSS brand with design, vision, and identity oversight and responsible for operations related to digital and print materials. DSS Comms intermediary with UPM. |
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Madisun Richardson Communications Coordinator |
Supports student-driven communications and marketing for division areas such as CCDAE, URF, Veterans Success, Academic Success Center, Vol Edge, and Rocky Top Scholars.
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Lillie Cooley Communications Coordinator |
Supports key division communication initiatives focusing on current and incoming scholars—University Honors, First-Year Experience, Curricular Success Team, and Vol Success Teams. |