The Division of Student Success communications team creates professional, UT-branded materials for the division and its departments to support the division’s mission, initiatives, and development.
Our goal is creatively and proactively communicating to UT scholars the academic resources and support available within the division and across the UT campus.
Go Vols!
Student Success Communications Team
| Contact | Areas of Responsibilities | |
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Phoebe Bates Lead Director, Marketing & Communications
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Oversees and leads all strategic communication and marketing needs for the Division of Student Success. |
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Patrick Garlock Associate Director, Strategic Communications |
Oversees the planning and execution of strategic communication campaigns for all student-facing departments. Leads Slate and Salesforce efforts for DSS Comms. |
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Sadie Montague Graphic Designer |
Leads the DSS brand with design, vision, and identity oversight and responsible for operations related to digital and print materials. DSS Comms intermediary with UPM. |
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Madisun Richardson Communications Coordinator mricha65@utk.edu |
Supports student-driven communications and marketing for division areas such as CCDAE, URF, Veterans Success, Academic Success Center, Vol Edge, and UT Promise on Rocky Top.
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Lillie Cooley Communications Coordinator lcooley7@vols.utk.edu |
Supports key division communication initiatives—University Honors, First-Year Experience, and Vol Success Teams. |
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Madison Fuchs Communications Coordinator mfuchs2@utk.edu
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Supports internal and executive Student Success communication efforts as well as DSS social media needs. |





