Informational Interviews

The fastest way to learn about a career and build connections.

An informational interview is a 20-30 minute conversation with someone working in a field, company, or role you’re curious about. It’s one of the best ways to explore career paths, gain insider advice, expand your network, and learn what it takes to succeed in a particular industry or profession.

Are you a graduate student?
This content is tailored for undergraduates.
Graduate students, see Academic Job Market Preparation

Quick tips for informational interviews

Use these four strategies to get the most out of your informational interview before, during, and after the conversation.

  1. Do your research. Familiarize yourself with the person’s role, career path, and organization before your conversation. LinkedIn is a great place to start.
  2. Build rapport first. Start with small talk and look for common connections or shared interests.
  3. Ask thoughtful questions. Focus on their experiences, career path, and advice.
  4. Follow up. Send a thank-you email within 24 hours and reference something you learned.

What to ask during an informational interview

Informational interviews are your chance to learn from someone working in a career you’re considering. Use these questions to learn about their experiences, day-to-day work, and advice for getting started.

Career path

  • How did you get started in this field?
  • What experiences helped prepare you for your current role?
  • What advice would you give someone interested in this career?

The role

  • What does a typical day look like?
  • What do you enjoy most about your work?
  • What challenges are common in this role?

The industry

  • What trends are shaping this field?
  • What skills are becoming increasingly important?
  • How do you see the industry changing over the next few years?

Next steps

  • What experiences would help me prepare for this field?
  • Are there resources you recommend?
  • Is there anyone else you think I should connect with?

Reach out to a contact

Reaching out can feel intimidating, but most professionals are willing to share their experiences with students. Keep your message brief, professional, and respectful of their time.

  1. Who you are. Your name, year, major, and the program, organization, or shared connection that led you to reach out.
  2. The connection. How you found them, such as a professor referral, ConnectUT, LinkedIn, Handshake, or a shared experience.
  3. The ask. A specific request for a brief conversation by phone, Zoom, or in person.

Sample outreach message

Hello! My name is Jane Doe, and I’m a sophomore majoring in psychology at the University of Tennessee, Knoxville. Professor Hamilton suggested I reach out to you because of your experience in forensic psychology. I’d love the opportunity to speak with you by phone or Zoom to learn more about your career path and experiences in the field. I’m exploring forensic psychology as a potential career path and would appreciate any insights or advice you might be willing to share. Would you be available for a brief conversation sometime next week?

Thank you for your time and consideration.

Jane Doe

Sample LinkedIn connection request

Connection requests are limited to 300 characters, so keep your message brief.

Hi Ms. Smith, I’m a psychology student at UT Knoxville exploring careers in forensic psychology. Professor Hamilton recommended I reach out. I’d love to connect and learn more about your experience in the field. Thank you!

Sample thank-you email

Subject: Thank you

Hello Ms. Smith, Thank you for taking the time to speak with me today. I enjoyed learning more about your career path and your work in forensic psychology. I especially appreciated your advice about gaining hands-on experience through internships and research opportunities. Our conversation gave me a better understanding of the field and helped me think about my next steps.

Thank you again for your time and willingness to share your experiences. I hope to stay in touch, and I will keep you updated on my progress.

Sincerely, Jane Doe

Do this next

Ready to schedule your first informational interview? Start with a professor, academic advisor, mentor, UT alum, or someone working in a field that interests you. A career coach can help you identify contacts, review your outreach message, and prepare for the conversation.

Career Coaching & Education


Center for Career Development & Academic Exploration

865-974-5435