The Office of Advising & Technology Initiatives is committed to supporting our undergraduate scholars and the the University of Tennessee, Knoxville’s community of academic advisors.
As part of the Division of Student Success, we are aligned with the division’s mission to collaborate with UT faculty and staff to help each scholar maximize their individual strengths and understand how their strengths contribute to their academic dreams, career paths, and personal well-being.
Our team also supports the academic advising community by providing ongoing professional development and training opportunities for staff, and we work in collaboration with our college partners to coordinate campus-wide advising initiatives.
NOTE: Students are advised in their College Advising Center.
Isabelle Rena Langham, Director (she/her)
i·zuh-bella | ruh-nay | lane-gum
Isabelle Rena Langham serves as the Director of Advising and Technology Initiatives (ATI), where she leads with a deep commitment to student-centered innovation, strategic collaboration, and intentional design. With over 15 years of experience across higher education, government, and nonprofit sectors, Isabelle brings a unique, cross-sector lens to ATI’s work at UT.
A proud first-generation college graduate from Moss Point, MS, Isabelle holds a BA in English from Tennessee State University and an MEd in Organizational Leadership and Communications from Belmont University and currently pursuing a doctorate in Public Administration and Policy. Her work is guided by data-informed, people-first principles that prioritize lived experiences, meaningful connection, and consistent communication. Given the scope of ATI’s work, Isabelle will support campus-wide advising efforts with a forward-looking mindset to contribute to the thriving scholar and advising community landscape.
Isabelle is a NACADA Emerging Leader and an active contributor to the national conversation on advising excellence. Outside of her professional work, she finds joy in music, coloring, and good conversation—often found near water, immersed in culture, or chasing great food.
CliftonStrengths: Futuristic, Strategic, Ideation, Context, Restorative
Shena Faith, Coordinator of Administrative Services
Shena serves as the Coordinator of Administrative Services in the Office of Advising & Technology Initiatives.
Shena comes to UT with over 15 years of experience in fitness and wellness programs, ten of those years being in Campus Recreation. Throughout her career she’s managed fitness programs at several universities and abroad. Shena also served as a Physical Health & Wellness Coach for wounded veterans.
She holds a BA in Exercise Science from Rowan University and an MEd in Physical Education from Valdosta State University. Shena’s background includes collaborative programming, staff development, assessment, mentoring, and coaching.
Shena’s passion for education and helping others has been the motivation behind her career. She is excited to be on the academic side of an institution and eager to contribute to the positive experience students have a UT.
CliftonStrengths: Individualization, Restorative, Responsibility, Ideation, Arranger
Sierra N. Turner, Coordinator of Advising Services
Sierra N. Turner serves as the Coordinator of Advising Services with Advising and Technology Initiatives (ATI), where she supports institutional advising efforts through strategic coordination, systems-level thinking, and collaborative partnerships. In her role, she works at the intersection of student success, advising operations, and technology to enhance advisor capacity and improve student experiences across the university.
She holds a Master of Public Health (MPH) with a concentration in Community Health Education, grounding her work in evidence-based approaches to learning, behavior change, and holistic student development. Her background in public health informs her commitment to equity, access, and prevention-oriented practices within higher education.
Sierra brings extensive experience in academic coaching, health education, and professional development, with a particular passion for helping individuals and institutions navigate complex systems with clarity and confidence. Her work is guided by a belief that meaningful progress occurs when gaps between knowledge and practice, policy and people, systems and lived experience are intentionally addressed.
She brings a global perspective to her work, informed by extensive international travel and engagement across more than 30 countries, which deepens her commitment to global education and culturally responsive practice. Across her professional roles, Sierra is known for her collaborative approach, thoughtful leadership, and ability to translate research, strategy, and data into practical, human-centered solutions that strengthen advising and student success initiatives.
CliftonStrengths: Competition, Strategic, Activator, Input, Achiever.
Kiley Shumpert, Program Assessment Intern
Kiley comes to UT from Chattanooga, TN, where she earned her International Baccalaureate Diploma from Signal Mountain High School. She currently studies Psychology and minors in both Hispanic Studies and Interpersonal Development. Kiley aspires to work in industrial organizational psychology post graduation and earn her masters.
Kiley’s background includes roles in accounting and political assessment, and she is utilizing her current role to build analytical skills in program assessment, deepening her knowledge of the field she is studying and gaining confidence in her skills and their applications.
Kiley’s passion for academics and her perspective as a student informs her work and her goals in contributing to the university.
CliftonStrengths: Input, Connectedness, Learner, Intellection, Relator