As a university defined by the Volunteer spirit, we are committed to working with all veteran and military-connected students to support their educational success and financial health.
In order to use your veteran benefits for Spring 2025 or Winter Mini-Term 2025, you must submit your enrollment certification form, or TN STRONG Act packet to the Veterans Success Center by Friday, January 3. Please be advised that if you do not plan to use your veteran benefits, you will be responsible for the full balance and will need to sign up for a regular deferment plan, if necessary.
For Students Using Chapter 33 (Post 9/11), TN STRONG Act, VR&E Chapter 31 VA Education Benefits:
After your enrollment certification, or STRONG Act packet has been submitted to the Veterans Success Center, you will receive a credit to your account in the form of a contract credit for the tuition and fees covered by these benefits.
The purpose of applying the contract credit is to help you better understand, at the beginning of the semester, the charges your benefits do or do not cover.
You will be automatically enrolled in the Veterans Payment Play to pay in installments for charges that your benefits do not cover. There is no fee to participate in this plan. To help students stay on track, the Veterans Payment Plan has due dates on February 28 and March 28 but there is no penalty for late payments. The balance on your account must be paid in full by May 7, 2025.
Once you have submitted your enrollment form to the Veterans Success Center, you will receive an automated email from “NG WEBSOLUTIONS” indicating that we have received it. You will receive a second email from us that the enrollment has been submitted to the VA and you will receive a third email from the VA when they have received your claim.
If you are unsure if you have turned in your enrollment form, please do not submit a duplicate enrollment. This will cause a delay in your processing time.
For Students Using Chapter 35 DEA Assistance, Chapter 1606 and Chapter 30:
After your enrollment certification has been submitted to the Veterans Success Center, tuition and fees will be deferred until the last day of the fall term. We encourage you to make payments towards your tuition and fee balance as you receive the benefit stipends. The balance on your account must be paid in full by May 7, 2025.
Once you have submitted your enrollment form to the Veterans Success Center, you will receive an automated email from “NG WEBSOLUTIONS” indicating that we have received it. You will receive a second email from us that the enrollment has been submitted to the VA and you will receive a third email from the VA when they have received your claim.
If you are unsure if you have turned in your enrollment form, please do not submit a duplicate enrollment. This will cause a delay in your processing time.
For Students Not Using Benefits:
If you plan to use a regular deferment payment plan or pay a partial balance and not use your benefits, the payment deadline is January 13 for Winter Mini-Term and Spring 2025.
You will need to log in to your MyUTK to make a payment or sign up for a regular deferment before the payment deadline.
For questions regarding the deferment payment plans and contract payments, please contact the Bursar’s Office at 865-946-3100. For questions regarding your benefits, please contact the Veterans Success Center at 865-974-5420.
We deeply appreciate our veteran and military-connected students and value the contributions you bring to Rocky Top. We’re here to support you.
Legislation regarding use of veteran education benefits
TN legislation regarding veteran education benefits TCA 49-7-104
https://law.justia.com/codes/tennessee/2021/title-49/chapter-7/part-1/section-49-7-104/
Veterans Benefits and Transition Act of 2018
38 USC 3679(e)(1) and Section 103 Public Law
A)A policy that permits any covered individual to attend or participate in the course of education during the period beginning on the date on which the individual provides to the educational institution a certificate of eligibility for entitlement to educational assistance under chapter 31, 33, or 35 of this title and ending on the earlier of the following dates:
(i)The date on which the Secretary provides payment for such course of education to such institution.
(ii) The date that is 90 days after the date on which the educational institution certifies for tuition and fees following receipt from the student such certificate of eligibility.
(B) A policy that ensures that the educational institution will not impose any penalty, including the assessment of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that a covered individual borrow additional funds, on any covered individual because of the individual’s inability to meet his or her financial obligations to the institution due to the delayed disbursement of a payment to be provided by the Secretary under chapter 31 [1] 33, or 35 of this title.